Terms of Service — Cam Uptime Fleet

Effective 1 July 2026

These Terms of Service (the "Terms") govern your access to and use of Cam Uptime Fleet (the "Service"), operated by Erbacci LTD, a company incorporated in Cyprus (registered company HE 457237) ("we", "us", "our"). By linking your Ring account to the Service or otherwise using it, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Cam Uptime Fleet is a business-to-business (B2B) uptime and SLA monitoring tool for Ring cameras. It is a metadata-only service: it monitors the online/offline status of your Ring cameras across one or more sites, alerts you by email when a camera goes offline and when it recovers, flags cameras that are online but silent (coverage gaps), and generates uptime/SLA reports. The Service does not access video, images, live view, or snapshots — it processes only device status and event timestamps.

2. Eligibility and accounts

You must be an adult and authorized to link the relevant Ring account and cameras. You are responsible for maintaining the confidentiality of your sign-in method (the Service uses passwordless email sign-in) and for all activity that occurs under your account. Notify us promptly at info@erbacciltd.com of any unauthorized use.

3. Acceptable use

You agree not to:

4. Subscriptions and billing

The Service may offer a paid subscription plan. Where a paid plan applies, subscriptions are billed monthly through the Ring Billing System; payment processing is handled by the Ring Billing System / Stripe Connect (via Erbacci LLC, Wyoming). Fees are charged in advance for each billing period and, except where required by law, are non-refundable. You can cancel at any time; cancellation takes effect at the end of the current billing period, and access to paid features continues until then.

5. Service availability and disclaimers

Not a life-safety or security-guarantee service. Cam Uptime Fleet is a monitoring and reporting convenience tool. It is not a life-safety, alarm, emergency-response, or security-guarantee service, and it must not be relied upon as one. It does not prevent, detect, or respond to intrusions, emergencies, or harm, and it does not guarantee that any camera is functioning or covering any area at any given time.

The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that alerts, status data, or reports will always be timely, complete, or accurate — the Service depends on data and events received from Ring and on third-party networks and infrastructure outside our control.

6. Limitation of liability

To the maximum extent permitted by law, in no event will Erbacci LTD or its affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or property, arising out of or relating to your use of (or inability to use) the Service, including any missed, delayed, or inaccurate alert or report or any camera downtime. To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Service will not exceed the amounts you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim (or, if you use the Service free of charge, one hundred euros / EUR 100).

7. Data and privacy

Our handling of information is described in our Privacy Policy, which is incorporated into these Terms by reference. In summary, the Service processes device status and event metadata only and never accesses your video, snapshots, or live view.

8. Term, termination, and unlinking

These Terms remain in effect while you use the Service. You may stop using the Service and terminate these Terms at any time by unlinking the integration from the Ring app or by emailing info@erbacciltd.com. On unlink or termination, we cease processing and delete the associated stored data as described in the Privacy Policy. We may suspend or terminate access if you breach these Terms or if required to protect the Service or comply with law.

9. Changes to the Service and to these Terms

We may modify or discontinue features of the Service, and we may update these Terms from time to time. When we make a material change to these Terms, we will update the effective date below and, where appropriate, communicate the change through the app or the app listing. Continued use of the Service after an update constitutes acceptance of the revised Terms.

10. Governing law

These Terms are governed by the laws of the Republic of Cyprus, without regard to its conflict-of-laws rules, and the courts of Cyprus will have jurisdiction, except where mandatory local consumer-protection law provides otherwise.

11. Contact

Questions about these Terms can be sent to info@erbacciltd.com.